Presentation by Dick Walters (walter@cs.ucdavis.edu)

Remote Technical Assistance (RTA) Project
Overview of Security - Related Implications

TOPICS

Overview/Demo of RTA
Discussion of RTA Design
Review of Applications for RTA
Security Issues

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1. Overview/Demo of RTA
   1. Modes of Interaction
      1. Live, Synchronous (Pairs or Groups)
      2. Asynchronous
      3. Continuum Synchronous/Asynchronous seamless link
      4. Content Access (Open ended, expanding)
2. Discussion of RTA Design
   1. Pedagogy-driven technology (Not the reverse)
   2. Server-Client Architecture (all interaction captured by server)
   3. Multimedia
      1. Dialog (multilingual)
      2. Stored Sound (telephonic coming soon)
      3. Screen Snapshot Whiteboard (annotatable)
      4. Blank Whiteboard (annotatable)
      5. URL Invoked on All Screens
      6. Collaborative Writing Tool
      7. File transfer (any type)
   4. Administrative Support
3. Review of Applications for RTA
   1. Distance Learning
   2. Remote Collaboration
   3. Remote Consulting
      1. Medical
      2. Technical
   4. Remote Testing, certification
4. Security Issues
   1. Record level access control
   2. Web access control, fine-grained
   3. Content links with automatic password (bidirectional)
   4. Variable Consultant privileged access
   5. Test authentication
   6. And many, many others